Strategy → Build → Train. Ship value in weeks, not quarters.
Identify quick wins, sequence initiatives, de-risk spend. A plan your execs and ICs will actually use.
Inbox triage → ops → reporting. With memory, approvals, and guardrails baked in.
Docs to answers: fast, accurate, source-linked retrieval. HIPAA/GDPR-aligned patterns available.
Interfaces teams adopt on day one—states, error flows, and handoffs covered.
Playbooks, QA loops, and ownership transfer so your team can run it without us.
We design deployable agents and workflow rails that cut handle time and keep humans in the loop—Seattle-based, working globally.
Shipped, measured, and handed off. Calm glass, clear numbers.
We paired macros with an approval-first agent. Agents stay in control; the queue stops spiking.
We cut two steps, added a nudge agent, and surfaced value earlier. Less wandering, more wins.
Agent proposes; humans approve; everything logged. Ops reports without spreadsheet gymnastics.
Ship one agent, one workflow, and one reporting loop in 2 weeks.
Short, clear write-ups from real projects—what worked, what didn’t, and why.
We shipped an approval-first agent in a high-volume support queue. The agent drafts replies and transitions tickets only in states we explicitly allow. Humans approve with one key, everything is logged, and rollback is obvious. Within two weeks the queue stopped spiking—without hiding decisions in a black box.
Bottom line: approval-first is the safest path to compounding lift. Drafts build trust; trust buys scope.
Activation was flat. Rather than a big redesign, we ran a three-step friction map across the first 15 minutes of the product. We cut two steps, moved value earlier, and added a nudge agent. Day-7 activation rose 32% and support tickets about “where do I start?” fell by half.
Takeaway: friction mapping is a cheap weekly ritual. Cut one step, move one metric, then do it again.
Leaders don’t buy “because the model said so.” We shipped RAG where every sentence ties to a citation with timestamps and owners. The UI defaults to a short answer; details expand into sources, highlights, and an audit trail that ops can export.
We started with five exec-level questions. Weekly reviews compared the assistant to analyst baselines. By week three the assistant answered faster with fewer follow-ups; adoption spread because answers were shorter and more defensible.
Result: fewer “can you pull me a deck?” pings; more “send me the source.” That’s trust.
One scoped win: an agent for a single intent, a workflow with guardrails, or a retrieval surface with citations—deployed, measured, and reversible.
Primary: the business metric we agreed (e.g., FRT, activation, SLA hit rate). Counter-metrics: quality/CSAT, escalations, human touches.
No. We design approval-first agents and reversible workflows. Humans stay in control; automation drafts and accelerates.
Whatever fits your guardrails: hosted LLMs, private endpoints, vector stores with documented provenance, plus your CRM/CS tools via APIs.
Least-privilege keys, data minimization, per-intent guardrails, and optional on-prem or VPC isolation. Everything is logged and exportable.
Yes—Zendesk, Intercom, HubSpot, SFDC, Slack, Gmail, Notion, and webhooks. We ship API adapters with rate-limits and retries by default.
We hand off playbooks, dashboards, and runbooks. Your team can run it; we’re available for iterations and new intents.
Fixed-scope pilots with success criteria; then monthly retainer or per-intent expansions. Infra is billed at cost through your accounts.
Your choice. Most clients prefer their cloud (VPC), but we also support managed environments with strict data boundaries.
Book / Strategy Call
Full context up front; crisp reply within one business day. Reversible steps, measurable lift, no chaos.
Location
Seattle, WA – USA
Colonia Del Sacramento, Uruguay
Contact Us
Phone : + 1 206 414 9536
Email : info@seatechone.com
Our Hours
MON-FRI 09:00 – 19:00
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